Service Desk Analyst

£25000 - £30000 per annum
Network Infrastructure & Support
South East
Location Specifics:
Job Type:
Post Date:
21-10-2019 10:26 AM
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SERVICE DESK ANALYST  ( 1st / 2nd Line IT Support Analyst )  – Esher, Surrey – c£25,000 - £30, 000 plus benefits

Are you an IT Support Analyst ( Service Desk / Help Desk Analyst,  1st / 2nd Line Support ) looking for a new challenge? Would you like the opportunity to make your mark as a key member of a growing IT Service Desk / Support team? Does the thought of working for an ambitious, service driven organisation that is passionate about the people and the communities it serves appeal to you? Are you looking for a company that will recognise your efforts and invest in your future to help you grow personally and professionally? If the answer is Yes then our client has just the  role for you. Based in Esher, Surrey ( near Chessington, Kingston, Epsom, Cobham, Leatherhead, Surbiton, London / Surrey Borders ), they are offering a fantastic opportunity for an IT Support Analyst to join their support team that provide end to end support for approx. 450 internal customers across 20+ sites. They are looking for a Support Analyst with exemplary customer service skills and a positive can do attitude who is happy to go “the extra mile”.
To be considered for the role we would expect you to be able to clearly demonstrate at least 2 years’ 1st & 2nd line support experience working in an IT Support or Service Desk or Desktop Support role with specific skills in much if not all of the following: 
  • Microsoft Operating Systems - Windows 7,8,10
  • MS Office 2013 or Office 365
  • Active Directory ( AD )
  • IP Telephony and mobile
  • PC & Laptop builds
  • Windows Server
  • ITIL
Core working hours will be set up on a shift pattern to cover business hours (8-6). In addition you may be called upon as part of an on call rota and you will also occasionally be invited to attend special events that could involve some evening / weekend presence. Realistically you will have to be a car owner/driver to cover those occasions and site visits.  
In return for your experience and your drive to continue with your career development, you can expect a salary in the region of £25,000 to £30, 000 + excellent benefits. If you feel you have the relevant skills and experience and would like to know more, please send your CV to Sue Knight at Vadis People Services.
Vadis operates in the capacity of both an employment agency and an employment business
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