Desktop Support IT Support Analyst

Salary:
£20000 - £25000 per annum
Sector:
Network Infrastructure & Support
Location:
South East
Location Specifics:
High Wycombe
Job Type:
Perm
Post Date:
10-04-2018 03:48 PM
Ref #:
TF-20-4
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Desktop Support Analyst / IT Support Analyst –  High Wycombe - £22,000 - £27,000 + Bens

Desktop Support Analyst with a mixture of Hardware and Microsoft desktop applications is experience required for this exciting, newly created opportunity for our Client based in High Wycombe ( Buckinghamshire  - High Wycombe, Marlow, Beaconsfield , Maidenhead , Stokenchurch , Great Missenden ). Our Client is looking for someone currently likely to be working as a Junior Desktop Support Analyst  ( IT Support Analyst, Service Desk Analyst, 1st Line Support Analyst) who is looking for more – more challenge, more problem ownership, more technical learning / personal development opportunities – in a growing business.

You, in turn, are confident of being able to demonstrate the desire and ability to step up and take on more responsibility. You have good 1st Line skills but you are looking to learn and grow. You have the ambition to develop your 2nd Line Support and project skills while being patient, appreciating that excellent customer service working on BAU is just as important in ensuring user satisfaction.

To be considered for this role, we are looking for a Junior Desktop Support Analyst with 1-2 years experience providing Desktop support for Hardware and Microsoft Desktop applications. And if you have a broader skillset that includes some of the following then so much the better:
  • Desktops, laptops, printers and mobile handheld devices
  • Windows 7 / Windows 10
  • Office / Office 365
  • Active Directory
  • TCP/IP network stack and in particularly Network configuration within Windows
  • Network Monitoring tools
  • Virtual Desktop ( VDI ) / VMware
  • Windows Server
  • Service Desk ( ITSM ) management software such as Atlassian
  • Telephone and desk side support
Salary will be in line with your experience and is expected to be in the region of £22-27,000 + benefits. If you have at least 12 months solid Desktop experience and would like to know more, please send your CV, along with your anticipated salary, to Tessa Farrell at Vadis People services. Vadis operates in the capacity of both employment business and employment agency.
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