Support Analyst Service Desk Analyst 1st 2nd line Support

£25000 - £28000 per annum
Network Infrastructure & Support
South East
Location Specifics:
Job Type:
Post Date:
08-08-2017 11:27 AM
Ref #:
Apply with LinkedIn

Are you a Support Analyst ( Service Desk / Help Desk Analyst, 1st / 2nd Line Support ) looking for a new challenge?. Would you like the opportunity to make your mark as a key member of a brand new Service Desk team. Does the thought of working for an ambitious, service driven organisation that is passionate about the people and the communities it serves appeal to you? Are you looking for a company that will recognise your efforts and invest in your future to help you grow personally and professionally.

Our Client, based in Esher, Surrey ( near Chessington, Kingston, Epsom, Cobham, Leatherhead, Surbiton ), is offering a fantastic opportunity for IS Support Analysts to join their brand new support team that, at full strength, will comprise 4/5 people providing end to end support for Desktop, Telecommunications and some Server etc. servicing 450 internal customers across 22 sites.

They are looking for support analysts, with exemplary customer service skills - people who are happy to go the extra mile in pursuit of excellence delivering a real end to end service - service that will be delivered both over the phone and desk side, with occasional site visits.

To be considered for these roles we would expect you to be able to clearly demonstrate at least 2 years experience working in a mixed Service Desk 1st/2nd Line Desktop Support role with specific skills in much if not all of the following:

Microsoft Operating Systems - Windows 7,8,10
MS Office
Active Director ( AD )
IP Telephony and mobile
PC & Laptop builds
Outlook / Exchange
Windows Server

Core working hours will be set up on a shift pattern to cover business hours (8-6). In addition you may be called upon as part of an on call rota and you will also occasionally be invited to attend special events that could involve some evening / weekend presence. Realistically you will have to be a car owner/driver to cover those occasions and site visits.

In return for your experience and your drive to continue with your career development, you can expect a salary in the region of £25,000 to £28,000 + excellent benefits. If you feel you have the relevant skills and experience and would like to know more, please send your CV as a matter of urgency to Tessa Farrell at Vadis People Services.

Vadis operates in the capacity of both an employment agency and an employment business

Apply with LinkedIn

Can't find the job you're looking for?

Complete this short form & submit your CV then we will do the rest

(Permitted file size is 5Mb and file types are: doc, docx, txt, pdf, rtf, xls)

Attach CV*

Latest Jobs

Latest Jobs – for the perfect fit

As a consultancy business it makes commercial sense to invest in all our candidates, so we do. We don't just push vacancies at you and hope we strike lucky. Rather, we want to talk to 'you', to understand your requirements, aims, ambitions, strengths and weaknesses. Only then will we suggest carefully selected roles for your consideration. You'll find a sample of our latest jobs here

IS Business Partner Relationship Manager Location: London Salary: Circa £75,000-£85000 IS Business Partner (Relationship Manager / Engagement Manager) required for this fascinating, newly created position within our Clients Information Systems team based in central L...
Support Analyst Desktop and Server Support Location: London Salary: £28000 - £30000 per annum

Excellent opportunity for an experienced Support Analyst / Desktop and Server Support Analyst / 1st, 2nd , 3rd Line Support Analyst to work in a small but busy...
Business Applications Manager Head of Information Systems Location: South East Salary: To circ £70,000 + excellent benefits Business Applications Manager / Head of Information Systems (Assistant Director)

Chelmsford - To Circa £70k + excellent public sector benefits (pension, 35 days holiday,...

Our team - expert, experienced and business-like

We're a group of well-rounded, motivated and 'mature' professionals, each time-served in our specialisms and uniquely equipped to help and advise you. We share a common belief in delivering valuable, culturally compatible people for clients and employers for candidates. Find out more about us here

What You Think

call: 08708 555025
company number: 2393678
Centaur House.
Ancells Business Park,
Ancells Road,
Fleet, Hampshire,
GU51 2UJ
Vadis People © 2017
Recruitment website design